openQRM Enterprise Workshops & Training

OpenQRM Enterprise Workshops provide a deep insight into the architecture, concepts, setup, and management of openQRM.

 

We train system administrators to easily set up and maintain openQRM cloud installations. Workshops are fine-tuned to your use-case and set-up.

Workshop days cover 6 hrs of individual training (remote or on-site) with up to 5 participants. We recommend the Basic Workshop to Admin-Teams for solid management and administration of their environment.

 

Basic Workshop - 2 Days

The Basic Workshop covers the following aspects of Administration with openQRM:

  • A detailed overview of the architecture and main concepts.
  • openQRM Server installation and setup.
  • Managing different virtualization, storage, and networking technologies.
  • Automated datacentre infrastructure
  • IaaS Cloud Computing self-service.
  • High-Availability and scalability.
  • Using the Cloud SOAP web service and API.

 

Please contact us for booking openQRM Enterprise Workshops: openQRM Enterprise Contact

 

2nd Level Workshop - 6-8 Days

The workshop provides an in-depth insight into the architecture of the openQRM data centre management and cloud computing platform. The focus of the workshop is 2nd level support stage knowledge transfer of openQRM as a central Administration environment of the existing IT infrastructure.

Workshop contents are adapted according to customer needs.

  • Architecture, Installation, Creating server images, Administration Phys + Virt. Systems, Rapid Deployment.
  • Distributed Setup, HA + scalability, Puppet, Nagios, collectd, cloud deployment, Plugin API / SOAP WebService, Storage HA.
  • Integrating openQRM into existing infrastructures and examples of how to integrate a data centre, live-integration of an environment.
  • Firewall Rules on the hosts in the network management, monitoring impactless, puppet, etc, Backup Strategies.
  • Monitoring strategies, Deployment Concepts.
  • Integration of non-supported systems such as Solaris, FreeBSD, switches, etc.
  • openQRM In-Depth. How to debug if "something" is not running. Targeting if you have the wrong CMDB version and solutions.
  • Resources, Ticket System, Event Mailer, ticket conception (saves time later). Set several support queries for the team.
  • OpenQRM took further: The full 2nd level experience. Integration into tools such as SAP, Jasper, etc., SOAP, MySQL.
  • An insight into Plug-In Development.