Frequently asked questions - FAQ

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What is the openQRM Community Edition?

The openQRM Community Edition is a fully open-source project licensed under the GPLv2, hosted on sourceforge.net. To provide a sustainable evolution of our core product, openQRM Enterprise GmbH offers a commercially licensed version (the “Enterprise Edition”) to professional customers, while at the same time being committed to merge the development effort with the open-source version at official releases. The current stable version of the openQRM Community Edition is always available at sourceforge.net.

If you are building professional datacenter platforms using openQRM and if you need reliable support options or access to the "latest and greatest" additional features, you might want to consider taking a look at the openQRM Enterprise Edition.

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What is the openQRM Enterprise Edition?

The openQRM Enterprise Edition is a commercially licensed version of openQRM. The Enterprise Edition comes bundled with one year of free product upgrades, it contains additional features valuable to professional users and it entitles to professional support options not available to users of the Community Edition.

If you are building professional datacenter platforms using openQRM and if you need reliable support options or access to the "latest and greatest" additional features, you will want to consider taking a look at the openQRM Enterprise Edition.

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What are the differences comparing the Enterprise and Community Editions?

The openQRM Enterprise Edition provides additional features for professional openQRM users, available under the commercial openQRM Enterprise License. These additional functionalities and add-ons are available:

  • i-do-it CMDB plugin for automated datacenter and system documentation
  • Native support for Coraid Storage
  • E-Commerce system integration (with Magento or Virtuemart) for the Cloud Plugin
  • fully automated IP, network and VLAN management plugin
  • support for bonding of network interfaces
  • Out-of-Band management plugin (IPMI) to save power consumption and cost
  • Hardware fencing for the high-availabiilty plugin
  • LDAP plugin for centralized user management

Additionally, professional support and implementation services are available to Enterprise Edition customers, only.

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What are the benefits of going dual-licensed to the Open-Source community?

  • openQRM Community Edition is and will stay fully open-source GPLv2
  • commercial customers will support high-quality development of the Community Edition
  • development of the Community Edition will be continued in the public subversion repository at sourceforge.net
  • sponsored development from openQRM Enterprise will be fully open-source
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Does openQRM-Enterprise offer professional services?

Yes, of course. Please notice that professional services and support are only available to customers of openQRM Enterprise Edition within the included 1-year basic service package. Yearly service and upgrade renewals, as well as additional service level agreements (SLAs) are available.

Additionally, to get up and running fast, our professional services team helps you with a "best-price" basic installation of openQRM Cloud in your environment. This includes:

  • openQRM Enterprise Edition, basic server installation (one virtualization technology, one storage technology)
  • Regular and Cloud Deployment
  • 2 Hours Training and Workshop via shared desktop
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What are the benefits of the openQRM Enterprise Maintenance Subscription?

The benefits of an openQRM Enterprise Maintenance subscription are:

  • Clearly defined reaction time and support availability (SLA)
  • Maintenance of your openQRM environment, according to your needs
  • openQRM updates for eliminating critical bugs
  • Development of new functionalities for openQRM
  • Certification for your openQRM environment by openQRM Enterprise
  • Subscription to the openQRM Enterprise Newsletter

openQRM Enterprise Maintenance and SLA subscriptions are available to Enterprise Edition customers, only. *

* This restriction does not apply to existing customers having active maintenance/SLA contracts. openQRM Enterprise GmbH supplies these with all needed licenses for openQRM Enterprise Edition. Please contact us to get up and running with openQRM 5.0 Enterprise Edition in no time and at no additional cost.

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My company is currently enrolled in an openQRM Enterprise Maintenance subscription/service contract (SLA). Do I have to buy any Enterprise licenses?

No. Please contact us directly to get all needed license information to get your setup upgraded to the openQRM 5.0 Enterprise Edition in no time and at no additional cost.

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What kind of storage types does openQRM support?

openQRM supports the following storage-server types:

  • NFS (NAS)
  • iSCSI (SAN)
  • Aoe/Coraid (AOE SAN)
  • NetApp (iSCSI SAN)
  • Local-disk (transferring server-images to the local disk)
  • LVM-Nfs (NFS on top of LVM2 to allow fast-cloning)
  • LVM-iSCSI (iSCSI on top of LVM2 to allow fast-cloning)
  • LVM-Aoe (Aoe on top of LVM2 to allow fast-cloning)
  • Equallogic (iSCSI SAN)
  • ZFS (iSCSI SAN)
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What kind of virtualization technologies does openQRM support?

openQRM supports and seamlessly manages VMware, Xen, KVM, openVZ, LXC, Virtualbox and Citrix XenServer virtual machines and helps you with P2V (physical to virtual), V2P (virtual to physical) AND V2V (virtual to virtual) migration. This not only means server appliances can move from physical to virtual systems (and back) easily but also that they can be migrated from virtualization technology A to virtualization technology B without any hassle.

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Does openQRM support high-availability?

Yes! For example, if you need to run 10 custom servers in a high-availability setup, you normally would need another 10 custom stand-by systems. With openQRM you can make them all use just 1 (or more) stand-by system(s), saving you 9 servers idling around. And there is more fun with HA: You can save just ALL your stand-by servers and simply bring up a virtual-machine as stand-by. In case of problems, HA-appliances will then fail-over from physical to virtual. You can also fail-over from virtualization technology A to technology B (e.g. from KVM to VMware VM's).

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Am I restricted to a deployment method using openQRM?

No! Deployments in openQRM are completely transparent and plug-able. In detail this means we made the step of "mounting the rootfs" plug-able so you can basically boot-up from any storage-device you want by adding a small plugin for it, e.g. one could write a "gmailfs-storage" plugin which takes care of mounting a server's root-filessystem via gmailfs, just because it can be done.

Another advantage of openQRM is that it then can transform server-images from type A to type B, e.g. you can deploy an appliance which will get a pre-defined server-image from an nfs-server and dumps this to its local disk, then it will just continue boot-up from its local disk. You can also grab an image from a local disk and e.g. transfer it to an Iscsi-Lun and so on... since the deployment is so generic in openQRM 4.x we basically support any combination of image transfer and transformation. If it is a root filesystem, we can boot it - either on real hardware or within some virtual machine, it's up to you.

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I have more deeper technical questions about openQRM. Can you help me?

Yes, we are offering a 2 days openQRM Cloud Workshop. This knowledge-transfer provides a deep insight into the architecture, concepts, setup and management of a private or public openQRM Cloud. This training enables IT-Teams to fully manage openQRM Clouds on their own.

  • 2 Days (remote or on-site)
  • Detailed overview about the architecture and main concepts
  • openQRM Server installation and setup
  • Managing different Virtualization Technologies
  • openQRM's integrated Storage Management
  • High-availability and Scalability
  • Fully automated IT Infra-structures and Cloud Deployment
  • Details about the openQRM Cloud SOAP WebService and API
  • Introduction to plug-in developement
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Can I build my own cloud environment using openQRM?

Yes! At first openQRM helps you to make your current IT-infrastructure more flexible. Independent if you have physical or virtual servers. For us both is just a resource. After configuring your own infrastructure-as-a-service (IaaS) environment with openQRM you are able to let your users/ customers/ etc. receive virtual servers, applications, storage, workstations, etc. through the openQRM Cloud Portal. You can also implement your own pay-as-you-go scenario using openQRMs full-featured cloud billing system. You can build your own Cloud, IaaS, PaaS and of course SaaS environment with openQRM. You are totally flexible and define your own use cases.

Looking for the software?

Please find detailled information about the openQRM Editions in our Products & Service section.